How can understanding learning styles help you with your design and build phase? Be aware of different components that can help different learning styles.
Dynamics 365 is full of design components to aid in enhancing the user experience of visual learners. The graphic below spells them out in detail. Additionally, the Unified User Interface layout has a great balance of white space and boxes of information and visual controls you can use. Configuring a PowerApp (model-driven or canvas) is another great option for this learning style.
To be honest, I’m struggling with this learning style and how you can enhance user experience from a design and build perspective. Voice to Text is all I can come up with at this point, but if you have ideas, please leave a comment! I’d love to hear them!
Reading and Writing Learners
Users who best identify with the reading and writing learning style will benefit from lists and option sets over free text fields. Another great area for these users is the task and activity management areas of Dynamics 365.
Apply drill down reporting and dashboard elements as you design your system to help your kinestheric users. Additionally, consider embedding or linking to videos where appropriate (for example, you can customize your help link to point to a video library).
Heidi is Director of CRM Projects at Reenhanced. With more than eleven years experience in CRM, she has a wide variety of industry and product knowledge working with organizations of all sizes (from small non-profit organizations to Fortune 100 companies) to implement and rescue CRM and train end users. Heidi is a Microsoft Certified Professional with numerous Microsoft CRM Certificates and a CRMUG All-Star.